By Fritz Paßmann, HWK Dortmund
Prismatic prescriptions are the supreme discipline in the triad between the optical industry, opticians and the end user. The transformation of a prescription determined in the refraction room into glasses that are comfortable for the wearer requires precise cooperation between all those involved. The optician is the vital link between the customer to the industry and handing over the glasses in the optician’s shop.
The lecture aims to raise awareness of the approach and way of thinking of the optician, so that together this leads to optimal care of the end user and thereby increases customer satisfaction.